System Requirements


Two separate servers (one application server and one database server) are recommended but not required.

Application and database components may be installed on the same server.

  • 2 Core Processor
  • 4GB of RAM
  • 10GB of Disk Space
  • Network Connection and Internet Access (Internet Access Required for Remote Support)

Estimate an additional…

  • 3 KB per inventory record
  • 2.5 KB per business transaction (i.e. circulation/destruction)


Application Server (Windows)

Operating Systems
  • Windows 8
  • Windows 10
  • Windows Server 2008
  • Windows Server 2012 R2
  • Windows Server 2016
Internet Information Services (IIS)
  • IIS v7.0
  • IIS v8.0
  • IIS v10.0
Crystal Reports
  • v8.0
  • v8.5
  • v9.0
  • v10.0
  • v11.0 R1
  • v11.0 R2
Database Server

One of the following Database Engines (x86 only, MSSQL recommended) with Full-Text Search

(Express*, Standard, Enterprise or Developer)
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016
  • Microsoft SQL Server 2017
*MSSQL Server Express Editions are limited to a 4GB database size


  • Any PC with 2 core processor or better
  • Web browsing capabilities (Windows OS with Internet Explorer recommended)
  • * .NET Framework 2.0 and 3.0 required for optional ERM or barcode scanner control software modules.


Page Printers

  • HP compatible Laser printer
  • Other printers with a Windows driver may be supported. Dot matrix, ink jet and bubble jet printers are not recommended for barcode printing. Barcode Printers
  • Tharo Freedom, Allegro
  • DataMax printers in general
  • Other label printers with a Windows driver may also be supported Bar Code Scanners
  • Motorola MC3000, MC3090G, MC3100, MC3200 Series
  • Unitech 505


GAIN RM system has no internal backup system, please add the GAIN RM Server(s) to the devices that are backed up daily.