Your Records, Your Rules

GAIN Compliance. GAIN Efficiency. GAIN Scalability. GAIN Security. GAIN Peace of Mind

Services and Support News

Dear valued customers,

As the situation with the Coronavirus (COVID-19) continues to develop, we all feel the impact in our daily lives and in our communities. All of our best wishes are with you, our clients, your families, and to all those affected by the virus. We are taking all reasonable precautions to address the increased risk this illness presents. Triadd Software Corporation is following WA state and health officials recommendations to reduce the chances of spreading the virus within our communities. We still strive to deliver the best services and support to our customers, and are fortunate that our industry allows us to continue providing our services to you in times of hardship. For us, and for GainRM, business continues as normal.

Our support lines are still open during normal business hours (M-F 8:00 AM- 5:00 PM PST), and we are happy to provide you with the same excellent service you've come to expect from us. If you have any issues, questions, or concerns please reach out to or call 425-214-1889. If you are interested in our upcoming release (GainRM 4.2.0), please contact or For more information, you can visit our blog at


Gain RM, Triadd Software's enterprise records management software solution, is the best way to ensure legal compliance and efficiency in records management across your organization. It can easily be accessed across an intranet or internet network with a web browser, thereby eliminating the need software installation on individual workstations and making organization-wide deployment viable and convenient.


Triadd Software provides both barcode scanners and thermal printers that have been fully tested for use with our GainRM product.


We have an exceptional team ready to serve you through Project Management, Training, and Support. We believe that outstanding software is only half of the equation when purchasing a Records Management Solution. The other half is post-sale service.